Mrs C, Northam
I cannot recommend Town and Country enough based on my experience in the past few months. I was a first-time buyer, and admittedly, a bit lost at sea with all the options in a process very unfamiliar to myself. I was very quickly given a rundown of options, with each one explained to me in-depth. When I had made my decision on a mortgage, the process of gathering documents etc was made, again, supremely simple by T&C.

When lockdown hit in March, I had a huge amount of worry and questions regarding processes and purchases going forward, but the communication I had throughout with T&C was so very helpful. Communication was one aspect that really stood out for me – the understanding that it is a really daunting process, made it seem less so.

I was originally considering trying to organise a mortgage myself, so I cannot recommend enough to people not to do that and seek financial advice instead – not only did I secure a great mortgage in potentially tricky circumstances, the stress and worry were completely taken out of the equation by T&C. I was also recommended options for life, house and contents insurance, again with great rates and ease of completion. At no point throughout did I ever feel pressured into taking on a policy, merely receiving super guidance to each option. I would wholeheartedly recommend T&C to first-time buyers like myself, as well as anyone looking for financial advice.