Mr C, Braunton
After trawling through in internet looking for a better mortgage deal I thought I would change tact and look for a local company to search on my behalf just as a comparison. I contacted Town & Country via e-mail and within an hour I had received a phone call clarifying my position and wishes plus and e-mail with all the documentation if I wished to proceed.I instructed T&C to find me a mortgage and within 2 days they found the mortgage I wanted, not only was is exactly what I had asked for it also had less fees than every online deal I had found.
Now the application was submitted and the lender appointed a solicitor at an extremely fair price, whenever the lender or solicitor sent an e-mail regards documents that needed signing or any query a copy went to T&C and they phoned me to ensure I was happy with the progress, ensuring I knew what I was signing and assuring me that everything was positive and moving forward swiftly.
I was extremely impressed from start to finish; everything ran smooth and more importantly on time. Karen & Steph’s approach is very friendly with a strong focus on customer satisfaction with no detail left unturned.
I firmly believe more people should go back to their local financial adviser as they can source the correct products required for each individual client.
As and when required I will definitely use and recommend T&C in the future.